Archive review: Spice Lounge, Shanklin
The Spice Lounge has closed down, and a new venue has opened under the same name nearby. This review is an archive review referring to the former venue.
2010 saw a relaunch for one of Shanklin's most enduring eating-places: since 1983 known as the Maharaja, the latest name for this High Street stalwart is the Spice Lounge.

This place has for many years been a great favourite of Matt and Cat's. Back in the day, before the idea of this website occurred to them, they regularly enjoyed a night of good food and friendly service around the Maharaja's tables. It wasn't too long before M & C felt the need to see whether the Spice Lounge was as good as its respected progenitor, so they treated junior reviewers Bill and Jack to a curry feast in Shanklin.
The Isle of Wight is well provided with Indian food - pretty much anywhere on the Island you're not too far from a curry or the like, and even some pubs make laudable efforts. But the problem with this - if it can be called a problem - is distinguishing one from another. Similar menus, similar décor, similar service and even similar names can sometimes cause one Indian offering to seem all too much like the next. This is often unfair - Matt and Cat can attest that some curry houses on the Island are a lot better than others. It also militates in favour of the new: a freshly launched establishment can draw custom, at least in the short term, by novelty value alone. Older, more established venues, however good, might find themselves falling behind the race, and then maybe be tempted to reinvent themselves. Was this what happened here? Was this just a fresh coat of paint on the same old Maharaja, or was there something genuinely new going on?
Review continues:

The Spice Lounge certainly looked the part - plenty of work has gone into rebranding the place, although, to be honest, it wasn't that bad before, having had a major refurbishment following a fire in 2009.
When the diners walked in they were immediately given a warm greeting, and were seated with the cheery chat that has always characterised the Maharaja. Anyone who's not comfortable with the slickly impersonal, silent service that some Indian restaurants employ will be pleased with the professional but laid-back atmosphere at the Spice Lounge.
The menu was next for scrutiny, and it certainly looked different. Some new dishes were on display, plus a good few 'old favourites' and some entire new sections including a fish selection and thali. Cat was interested in the new special dishes, and picked out chicken badami, which looked similar to her old favourite moglai chicken: mild, creamy and nutty. Jack, fond of the familiar, chose a chicken balti; Matt and Bill were both keen to try the new thali menu, and chose a korai thali each.
Poppudums and chutneys £1.20
2 x korai thali (offer price) £20.00
Chicken badami £9.50
Murgh balti ( inc pilau rice) £8.50
Garlic mushroom side £3.25
1 x Pilau rice £2.50
Dessert £3.75
2 x coffee £2.40
Cobra (pint) £4.15
Coke £1.75
Total £57.00
After poppadums and a decent tray of chutneys to whet their palettes, the diners were looking forward to the main dishes. Some interestingly hi-tech plate warmers arrived, all stainless steel and glass, and shortly afterwards a trolley rolled up and the dishes were deftly unloaded. Bill and Matt were both very impressed by the presentation of the thali trays. Each one had freshly-cut tomato and onion at the centre, in the shape of a rosebud no less. A tempting range of meat and vegetables surrounded the centrepiece, and proved to be as good as they looked.
Cat too was pleased with her rich badami sauce, which was filled with chunks of chicken, just as she liked it. A special mention must be made of the garlic mushroom side dish; it was particularly scrummy. The diners enjoyed a good meal, and by the end of it everyone had eaten their fill. This was Indian eating as it should be: freshly cooked, tasty food, from an enticing menu, well-presented and served.

Matt and Cat sat back and relaxed with some coffee, and as Jack had gorged himself to satiation on the delicious chicken balti it was left to Bill to essay a pudding from the dreaded photo-dessert menu. Although his first choice was not available, he was very happy with its substitute. During the choosing, a minor calamity occurred: a drink was spilled, a glass broke and a lap got wet. However, the wreckage was cleared away commendably efficiently and quickly, leaving the diners to continue their meal.
When the bill arrived, this was a pleasant surprise at less then £15 per head, including drinks. So yes, Matt and Cat conclude, Spice Lounge is different, and better. The best bits of the Maharaja have prevailed - the friendly service, decent food and lack of TV. The transformation to Maharaja Spice Lounge is subtle; the family behind the restaurant has built on its success making it a candidate for one of the best sit-down Indian restaurants on the Island. Highly recommended and well worth the trip to Shanklin.
The Spice Lounge has closed down, and a new venue has opened under the same name nearby. This review is an archive review referring to the former venue.
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Categories: We like, Restaurants, Take aways, Sandown & Shanklin, Indian
13 comments
The decor was very clean and modern, with some interesting pictures on the walls, they looked as though they could have been embroidered. Indian music played gently in the background.
The food that we ordered arrived very quickly and was absolutely delicious, no complaints whatsoever. Everything was delivered with a very warm and genuine smile. The waiters understood everything we said (even when we could not quite understand what they were telling us). We were advised which dishes were 'hot' (as in spicy).
When we had finished the dishes were cleared away very efficiently and we had to actually ask for the bill as they seemed in no hurry for us to leave.
We liked the service and the food so much that we returned for a second evening later in the week. There were some daily specials, which looked good value, but we decided to still choose from the main menu. This did not present any problem whatsoever, our food still arrived very quickly and was absolutely delicious.
When we had finished the main course we were asked if we would like desert and/or coffee. Unfortunately with the food being so delicious we did not have room for any more.
When we were ready to leave my coat was taken from the back of my chair and held for me to put on and the door was held open as we left.
Such politeness, a rarity these days.
We have added this to our 'must visit again next year list'.
For me, probably the best thing was how I was treated as a single diner. In many places when I'm on my own, I'm treated as if my custom isn't really that important, given the table pushed in the corner, hurried to pay the bill and leave the table for a couple, I assume.
But here it wasn't like that at all, I was greeted, given a table in the centre of the restaurant, staff came back to check if I was alright a couple of times, and I was made to feel that I could have sat there all evening if I wanted to do so, even though it was getting quite busy by this point.
All in all, a very good evening, and if I'd been visiting for longer, I would probably have returned later in the week.
The problems started from the very beginning when i phoned up to book a table i was told "wait 2 secs" and ended up waiting over a minute on the phone to book a table. When we arrived we were greeted by a polish girl who spoke hardly one word of english and showed us to our table and gave us a menu then she disappeard. We were the only ones in the restaurant. We sat there for nearly 5 minutes without being asked if we would like a drink so my boyfirend signalled to the other waiter who put his hands up to him saying "wait, wait"....this is totally unacceptable! We were ready to walk out then but decided to persevere. The girl returned to take our order of drinks. Another couple then walked into the empty restaurant and the girl showed them to their table which was 50CM AWAY FROM OURS. The couple asked if they could sit somewhere else, which proved to be problematical. Eventually they were shown to a different table. Seeing this happening and still no drink we got up and left the restaurant. QUITE SIMPLY THE POOREST CUSTOMER SERVICE I HAVE EVER COME ACROSS.
DO NOT BE FOOLED BY THE BRIGHT LIGHTS OF THE RESTAURANT, THIS IS ONE TO AVOID.
After this trauma we decided to go to cinammon which is simply the best indian on the isle of wight, great service and great food
When you were seated and given menus the normal way we do is give you a minute or 2 to settle in and browse the menu, then we pop the question of drinks and popadoms to start your evening.
As for the reliance on the EPOS system had thrown our table management system into disarray, we were off the beaten track for 30 minutes, due to some of the reservation required a certain tables at a certain location of the restaurant.
The Polish Lady in question has a very good grasp of English, given the slight confusion over the EPOS failure she took the initiative to get your drinks. The other waiter tried to signal your request but this is not how we do things at the spice lounge.
Eventually the system was back online and we have taken lessons from this unfortunate incident at the cost of your dissatisfaction.
Please don't let this incident hold you back in trying us once more, if your not tempted by the lights of this place then maybe tempted by our sincere apology.
After we finished we reflected on our meal. We have dined in many Indian Restaurants and had Several Take Aways. I personally loved this place not just for their decor or delicious food or great service, but for the Flavours that was exploding in my mouth, and that is what Indian food should be about. This a truly an experienced restaurant, I only wish that they could deliver to my home town of Barking.
We both can't wait for next year's Bestival and The Spice Lounge :)
spent a nice relaxing evening there. had the meal deal for £10 which was lovely. nice friendly waiter.
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