Smithfield's Bar and Grill, Ryde

Smithfield's Bar and Grill

The unstoppable restaurant-opening machine of Ian Whitehead descended again in Ryde after distributing its largesse in Bembridge, Newport and Southampton. Mr W's eatery occupies the former Post Office in Union Street; a vast building in a prominent position, with oversized doors and windows and a cathedral-like interior. Some may find it a little too cavernous for an intimate dining experience, but Smithfields gives plenty of choices of eating environment, with big tables, small tables, cosy booth-style seating, a galleried area and the delightful private Boardroom.

There seems to be a consistently high standard adopted by new eating places in Union Street, and Smithfield's is no exception, retaining (or rebuilding) period architectural features, using beautiful wood flooring and having a spectacularly long bar. In a display of openness and transparency of the sort council taxpayers demand of their councils, the kitchen extends into the restaurant - with burners and staff hotting up in front of the scenes.

Review continues:

Matt and Cat were lulled by the penetrating hum of the extractor fans which put them in mind of being on the car ferry.

Matt and Cat did a bit of exploring - yes, it is that big - before arriving at the bar and perusing the menu. The friendly staff politely chatted to them, answering questions about the food and talking generally about this new place. After looking at the specials board, including the quaintly named 'soup calendar' (a soup for each day of the week), Matt and Cat gave their order and took their seats. Settling down with the Guardian and the Beano, which were amongst the many periodicals provided for customers, Matt and Cat were lulled by the penetrating hum of the extractor fans which put them in mind of being on the car ferry. As well as the Beano for juvenile patrons, Smithfield's Bar and Grill also has an excellent menu for children which includes smaller portions of grown-up's food, such as steak. Sensibly, children are corralled to the rear of the premises away from the bar area, and have to be out of the place by 8pm - thus Smithfield's gets a tick in both 'family friendly' and 'kid-free'.

The children's menu, mouthwatering and remarkably cheap (£5 a head, including pudding), is restricted to the under twelves. For those over-twelves with a smaller appetite there is the opportunity to have a small meal. Mr Whitehead has coined a word for this smaller portion which Matt and Cat's Eating Out Guide dare not use for fear of litigation; the menu clearly states "********* (c) Ian Whitehead" Quite tricky, that, copyrighting a single word. Might make it hard to describe it in, say, a review. What if you said it by accident in the street? Would Mr Whitehead send a bill? It's all a bit alarming. Luckily it turns out that it's not copyrighted, but trademarked . Anyway, the word and its legal status - important though this no doubt is - does not adversely affect the eating experience in any way. If it helps, the smaller portion is the 'size' of a 'deli' portion that one might order in other establishments.

Cat's smaller portion of roast vegetables and goat's cheese lasagne was nicely presented in a square black ceramic bowl and accompanied by a commendably onion-less crunchy salad with two big hunks of bread and butter. The lasagne was tasty, if a bit stodgy and slightly dry, yet redeemed by the generous slab of tangy goat's cheese melting slowly on the top. Matt's Malaysian noodles with belly pork was tangy, with very tender meat and, contrastingly, stir-fried vegetables that were on the raw side of al dente. A bowl of fresh prawn crackers rounded off this dish.

There were many other things on the menu that Matt and Cat fancied, with a good selection of pasta, meat and vegetarian options. They were pleased to note that Smithfield's Bar and Grill sources its meat and poultry where possible from local farms and businesses - such as Hamilton's Fine Foods - although no mention was made of the provenance of the salad or vegetables.

Once they had eaten, your reviewers spent some time looking around and chatting, unable to return to the Guardian and Beano as their table was, by now, covered in empty plates. For some time. Matt and Cat eventually decided to forgo coffee as the friendly staff were obviously occupied elsewhere, so they left their uncleared table and hence the premises.

So, what to make of this behemoth of Union Street's restaurant scene? It ticks all of the right boxes for Matt and Cat: friendly staff, reasonable food, fair prices, great surroundings - in all senses of the word. Also, good menu choices and the opportunity for portion control, offering good value and locally sourced ingredients where possible. On the opposite side of the street Wetherspoon's has proved that, with good quality and attention to detail, a large place can thrive in this busy little town. Unless there proves to be a finite limit on Union Street's capacity to support large, upmarket restaurants, there is no reason why Smithfield's Bar and Grill will not succeed, particularly with its Whitehead pedigree.

Visit the website: http://www.smithfieldsofryde.co.uk/

PermalinkPublished: 23rd January 2007
1437 views
Categories: We like, Restaurants, Kid-free, Family friendly, Ryde, Local produce

12 comments

Comment from: Joan Hall [Visitor] Email
My son and I were in the restaurant 20th March for lunch. The restaurant is very light and airy. The service, even though one young lady seemed to be doing all the work, was excellent.Food was superb.We were very pleased with the delighful taste of the Steak and the Vegeable Lasagne and Goats cheese. The wine was good and the coffee the best I've tasted for some time. What did upset us was... the rubbish being dragged through the lower deck tables within 12inches of our food. We realise space and doors are at a premium but it is not very nice when you are eating. It was very interesting to see the food being prepared and served, but is it really necesary to prop open the kitchen door(with your foot, even the manager performed this little trick) while you are scraping food off customers plates. It is a great joy to be able to wacth the food preparation but at the cost of the rubbish situation I will forgo this pleasure when we visit next time. We will be back I can assure you. Your restaurant is just what the Island needs Good Luck to you all. Lee & Joan Hall
20/03/07 @ 14:23
Comment from: simon spurr [Visitor] Email
after nothing but good experiences at Joes, and fultons we were really looking forward to Smithfields, but how so disapointed we were tonight in the poor service, and so called "proper chips" served with the rib eye steak, i thought proper chips meant from potatoes, i could have ordered these in KFC and they would have been better, the steak was absolutely cremated, very poor show, will not be bothering again
22/03/07 @ 22:14
Comment from: Two Veggies [Visitor] Email
Smithfield's does seem to have a problem with consisant quality. We have eaten the same meal three times at Smithfields and each time it has been different.
Meal: Vegetable Fajitas
Opening night: Arriving with two tortillas the fajitas mix was carrots and parsnips, unusual but we vowed to be back for more
23rd feb: The amount of chilli blew our heads off, no carrots or parsnips, red peppers, onions and toms....three tortillas
10th March: asking for a mild version we got a bowl of fried onions and green peppers, two tortillas so we asked for another.
I agree "proper chips" should mean "proper chips". I have seen the chef empty them out of a bag from the freezer. What a shame
23/03/07 @ 14:06
Comment from: RUE [Visitor] Email
First visit very disappointed, believe the chips were not fresh they tasted and looked as if they had been reheated for us. and most certainly were not as stated in menu as 'proper chips'
The steak was unedible 'burnt' not well done as was ordered.
23/03/07 @ 18:41
Comment from: Kate [Visitor] Email
Personally our experience left a lot to be desired...average food, distinctly below average service (does everyone collect their own cutlery or is it only us?!) and highly over-priced. Going from these comments it sounds like we could have a better experience if we try again...but I'm not sure I'm willing to risk it!
30/03/07 @ 15:59
Comment from: Kate [Visitor] Email
My boyfriend and I visited here last night, as a friend had reccommended it. First impressions were good, the place has character and i like the newspapers and magazines dotted around the place. However, i found the menu to be a bit bland, and a tad overpriced for what we recieved. I had marinated beef, mushroom and pepper kebabs with a cous cous salad. The beef was so plain i think they must have forgotten to marinade it, the mushrooms were dry and overall the kebabs were small and tasteless, as was the cous cous. Luckily i had ordered a bowl of the "proper chips" as they sounded good. But i couldnt have been more wrong. Its so misleading to write "proper chips" when believe me these are just deep fried out of a bag frozen chips! I couldnt really believe it, there is nothing proper about them atall!! The puddings were nice but for the price we paid for the main course you would expect to be too full up to want a pudding! Overall the place looks lovely and the staff are friendly but the food is not worth its price atall.
30/05/07 @ 18:52
Comment from: Lindsey [Visitor] Email
We arrived at Smithfields just before the kitchen closed, approx 2.20 and were told we needed to order quickly which was fine by us as we only wanted a couple of sandwiches. I chose Egg Mayo and Crispy Bacon, and J chose Coronation Chicken with fresh Spit Roast Chicken. The meals arrived and were HUGE, we had half a loaf of bread each by the looks of it and now wished we hadnt ordered the side of chips. Trying to eat the sanwiches was a bit of a joke, but gave some light entertainment in an otherwise empty establishment. I realised that my sandwich didnt have the bacon and told a member of staff, i was informed that it was mixed in with the egg mayo and so continued to eat... The bacon was indeed thare but was fatty, cold and not even slightly crispy, j's chicken was no better and very bland. We left at least half a sandwich each and didnt manage many of the 'proper chips' (i wont get into that!!) We left out of pocket and unhappy.... We wish we had gone to Joes instead where you know what to expect and they continue to deliver!!
06/06/07 @ 13:20
Comment from: lins [Visitor] Email
great furnishings and finish showing flair in the thought put into the presentation of the place, but service leaves much to be desired, the bar girls are sweet but not competent waitresses. Food ok, but who needs the proprieter sitting outside having a fag, smoke wafting in, and then coming in showing his disdain for the general public by being very unfriendly and unwelcoming to anyone walking in. I expect if I'm gonna spend £50 on lunch and wine, a better welcome and a bit more care and attention.
25/07/07 @ 20:42
Comment from: Amie [Visitor] Email
I have eaten in Smithfields on many an occasion, I have never been totally satisfied with the food or service, but yesterday was terrible. I went to Smithfields with my mother and my sister for a Sunday roast, on entering the place I noticed it was fairly quiet. We ordered our drinks at the bar, the young lady serving put my J20 into a piping hot glass fresh from the glass washer, I was quite surprised as it was not at all busy and there were plenty of glasses available on the shelves. the mangeress changed my glass, i then ordered 3 x roasts, my mother is a vegetarian and I asked what the Vegetarian option would be, I was told that they do not offer a veggie option on Roasts as normally veggies dont eat roast dinners but something else off the menu..I was quite shocked at this, however I explained to the manageress that I felt £8.95 was a bit expensive for a plate of veg and potatoes, she agreed to charge at childrens rate. Our food arrived minus cutlery, so we collected this ourselves. We wernt asked if everything was ok if we had been I would have explained that the food was terrible. Our plates were then taken away from us whilst one member was sill eating! The bill followed seconds later and was simply placed on the table, we were not at any point asked if we would like another drink or a sweet. I asked to speak to the manager and the waitress asked me what the problem was I explained that I was very unhappy to which she sighed, she then went to find the manageress and on her return told me the manageress would be out soon, she then walked off, I asked her why she was treating me so rudely she replied well you have been rude since walking in here today Im just doing my job! The manageress came out I explained why I was so unhappy to which she replied, yes well what do you want me to do, I said an apology woulld have been nice, so she said sorry. I left the pub very annoyed and extremly upset, I sat outside the pub in my car with my door open and whilst i was sat there I could hear teh staff including the manager talking about me, there was a lot of foul language involved, this is extremly unprofessional. I have contacted Smithfields today and have been told Ian is not available to speak to until Thursday, I realised I was talking to the manageress and I asked her if she felt that what she was saying about me was acceptable, she replied all the staff were slagging you off after you left but thats because you caused a scene. This is unacceptable, I will never eat in Smithfields again!!!!
03/09/07 @ 13:01
Comment from: Peter [Visitor] Email
I don't really think Smithfields deserves the venom it has attracted here but it is a bit of a 'nearly right' place. We had avoided it, as we thought a place called Smithfields was probably not going to be too promising for vegetarians. Also, the doorway is often clogged with smokers, which gives it a bit of an estate dodgy dealings type atmosphere.

We wound up there after a tiff when I needed a drink to clear the air. The young guy behind the bar was really nice; he had that sort of unforced talent for barwork that you can't teach and throughout the night the serving staff all had the air of hardworking, committed amateurs, which I mean as praise, not criticism. It was their colleagues in the kitchen who let them down.

The wine list is also good and it was a large glass of, I think, a Pinot Noir or a Pinotage (certainly something dark and rich) which put me in the mood to raid the debit card. I was in scruffies and asked if it would be okay to go in the restaurant in torn jeans and they were charming about it.

...the sort of stupidity you expect from a kebab van on a Saturday night, not from a restaurant...
The service made up for the food, though, which was from a kitchen which lacks leadership and is too new to have slipped into corner- cutting so soon. The veggie burgers were deep fried making a high-cost product into a jellyish, lumpy porridge that seeped into the good quality roll; itself only barely defrosted enough. This is the sort of stupidity you expect from a kebab van on a Saturday night, not from a restaurant and it clashed with the surroundings and the charm in which we had been wrapped. To accompany this farce, the chips were undercooked, so that they had defrosted in the middle but remained pastey.

They had a large party booked, and were three quarters full, but the kitchen was well staffed and, frankly, underemployed, with glimpses into the closed part of the kitchen showing inactive staff while crockery went unwashed and boxes sat on the floor. I am no kitchen tyrant; I have done enough kitchen work to know that you have to prioritise, but what I saw did not look like enthusiastic dedication to task and that attitude came out in the product.

The wine and the service meant I did not want to spoil our fragile good mood by complaining, and, overall we had a great night. It's a place where I want to have a good time, because it's such a welcoming building and the service is great, but to justify the bar prices they NEED to put a decent head chef in, who can just perk up standards. There's no need for a radical change of menu: what it is is what it is; upmarket convenience food, but at these prices it needs to be well done. Until I hear that has happened, we'll only use it as a coffee shop, and perhaps an occasional boozer, assuming they sort out the smokers in the doorway.
11/01/08 @ 10:27
Comment from: Scouse [Visitor]
Referring to the comment that Ian hasn't got a clue isn't very fair! Are you a restaurant owner? Do you know the in's and out's of running this type of business? If you do then I don't believe it's a very professional assumption to make. If not, determine the amount of work that has to go into these projects before you slate someone. What is wrong with someone trying to make a living? Ian opens up these businesses and gives young people on the Island the opportunity to work with new equipment and new ideas. Fair enough some of the staff he employs aren't up to standard but everyone needs a chance to train and improve their own personal skills!
20/06/08 @ 12:38
Comment from: business owner [Visitor]
anyone who knows the true nature of the owners there knows the staff are not treated correctly , more than often not payed properly, have to put up with ranting bosses, smithfields has gone through roughly 30 staff that have been and gone in a year, doesnt that say something????
21/06/08 @ 11:18

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